:: KS인터내셔널 ::
Q12: How is the interpretation quote calculated?
An interpretation service quote is calculated based on the total hours/days for which the service is provided, the date and place of deliverance, the level of difficulty or technical expertise required, and the individual interpreter’s years of experience. Preparatory meetings or briefings will be added to service hours, and will be charged at an equal rate. For long-term assignments, a lower per-hour rate may be negotiated. For a more accurate quote, please call our customer service center at 02)6242-2009.
Q11: When do I make full/final payment?
If your quote does not exceed 500,000 KRW, you must pay in full before we
can start to process your order. If you are unable to make this payment deadline, you must send us a copy of your business registration certificate, and e-mail us an order confirmation. In
such cases, you must pay the full charge within 5 days following the completion of service.
If you require different payment schedule, please discuss this in advance before your order is confirmed.
Q10: What does ‘an organization that can issue an invoice’ mean?
Under Korean law, Translation agencies are classified as “knowledge-based businesses,” which are tax-exempt. For this reason, the total charge that we bill does not include a 10% value-added tax, and the invoices we can issue are therefore is not tax invoices. However, the invoice that we issue functions as tax invoice when it is submitted to the Tax Office by your company’s accountant an evidence for the purchase of an outsourced service. The only distinction is that a tax-exempt organization can issue a non-tax invoice and receipt, where as a tax-paying organization or corporation can issue a tax invoice and receipt with tax calculation.
Upon request, your paid invoice will be mailed to you via express mail on the day of or in some cases within 2 business days of payment.
Q9: How long does a translation typically take?
For a simple 1 or 2 page translation, we can typically deliver the completed translation within 24 hours after confirm your payment. However, the schedule for any translation project is set according to the size of the project.
If you urgently need your translation completed, please contact us to discuss a change in the deadline. We will then handle your project as an urgent translation, and charge accordingly.
Q8: Can you provide accurate translation for highly specialized or complex technical documents?
KS International has professional translators who are specialized in a wide spectrum of subject areas and who are proficient in one of 16 languages (Korean, English, Chinese, Japanese, Spanish, French, Arabic, Russian, German, Italian, Portuguese, Polish, Turkish, Persian, Hindi, and Vietnamese).
For a technical translation, a translator who is both proficient in the source and target -languages and is an expert in the subject area will provide the most accurate and comprehensive translation. For a large project, a team of professional translators is organized and your document is assessed multiple times to ensure the for correct and uniform uses of terminology, and the clarity, and effectiveness of the document. Through this system, we are able to provide you with the best -quality translation.
Q7: In which languages can you offer translation and interpretation services?
In addition to translation and interpretation services in Korean, English, Japanese, and Chinese, KS International offers translation and interpretation services in 12 other languages, including -Spanish, French, Arabic, Russian, German, Italian, Portuguese, Polish, Turkish, Persian, Hindi, and Vietnamese.
Q6: When and how do I make a payment?
If your quote does not exceed 500,000 KRW, or if you are a private client, you must pay in full or make a substantial deposit before we can start processing your order. You can make payment directly to our bank account via on-or off-line transfer.
Q5: Why is does the per-word translation charge differ different translation agencies?
Per-word charges may vary depending on the type of document, its level of difficulty, and the technical expertise required. Per-word charges for technical translation are calculated based on the level of experience or specialization required from the translator delivering the service. In this sense, the translation fee is calculated by considering the quality and the time limit given for a translation, not just the number of pages.
Q4: What if I cannot attach my document because it is too big?
If you have trouble attaching your document, you can upload it to our “web-hard” disk, and ask us for confirmation.
KS International Web hard: www.webhard.co.kr ID: ksinternational777 PW: ksinternatio
If you have any further questions, please contact our customer service center at 02)6242-2009.
Q3: What file types do you accept?
Q3: What file types do you accept?
We prefer the source-language document be a Word -document (Hwp, MS Word), but any editable or readable file type (jpg, ppt, text, xls, pdf) is will be accepted, including image files. If the document is a hard copy, please send us a scanned copy by email, or send us a fax so we can give you a more accurate quote. If only a hard copy is available, you can deliver it to us in person after making an appointment.
Q2: How do I place an order?
You can place an order in the following ways:
-Online: Visit our website at www.ksinternational.co.kr, and fill in ‘Make a Quick Order’ OR Click ‘Translation Service’ >> ‘Get Translation Quote’
-E-mail: You can also contactsend us via e-mail: email@example.com
You can also text us (at 010-3459-9888) so that we can respond to your request more promptly.
-Telephone: Please call us at 02)6242-2009 or 070-7612-2007 to consult with one of our friendly representatives.
Q1: When calculating a quote, What is thea standard used for ‘1 -page’
A translation quote is calculated based on a standard A4 page document written in 12-point font size, with 3 cm side/head-foot margins. A page includes 25 lines and 250 words in English, and approximately 200~220 words in Korean. Please note that depending on its layout, an A4 page may contain more or fewer words than this standard.